Privacy Policy

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Last updated: 06.12.2025

1. Introduction

This Privacy Policy explains how [Studio Ochre / Your Business Name] (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or use our styling and image consulting services.

We are committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable laws.

If you have any questions, you can contact us in the Contact form on the website.

2. Personal Data We Collect

We collect the following types of personal data:

2.1 Information You Provide Directly

• Name and surname
• Email address
• Phone number (optional)
• Style questionnaire information (preferences, measurements, lifestyle notes)
• Billing and payment information (processed securely by third-party providers)
• Messages or inquiries sent through our contact forms

2.2 Data Collected Automatically

When you browse the website, we may automatically collect:

• IP address
• Browser and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

3. How We Use Your Data

We use your personal information to:

• Provide personal styling and image consulting services
• Respond to your inquiries and manage appointments
• Process payments and send invoices
• Improve the website and user experience
• Send updates, newsletters, or service-related communications (only with your consent)
• Comply with legal and tax obligations

We never sell your data.

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contractual necessity – to provide styling services
• Legitimate interest – to improve our website or respond to inquiries
• Consent – for newsletters, marketing, cookies
• Legal obligation – for invoicing or accounting

5. Cookies

Domain may use cookies to:

• Analyse website traffic
• Improve navigation
• Remember your preferences

You can adjust your cookie settings directly in your browser or through our cookie banner (if enabled).

6. Sharing Your Data

We do not share your data.

We do not sell, rent, or trade your data.

7. Data Retention

We store your information only for as long as necessary:

• Client records: up to 5 years (legal requirement)
• Email inquiries: up to 12 months
• Newsletters: until you unsubscribe

8. Your Rights (EU / UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise any rights, contact us on the website.

9. Data Security

We take appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Accidental loss
• Alteration or disclosure

However, no online transmission is 100% secure.

10. International Transfers

If data is transferred outside the EU/EEA, we ensure adequate safeguards such as:

• Standard Contractual Clauses
• GDPR-compliant processors

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
Updates will be posted on this page with a revised “Last updated” date.